The BLD Experience
Putting your trust, and investment, into a designer can feel daunting. I’m here to make it easy, fun and collaborative.
let’s make it official
To kick things off you’ll need to complete my booking form. It’s designed to gather all the basic details I need to get your project started. I’ll review your booking request, and assuming we’re a perfect match, I’ll be in touch via email to confirm my next available start date along with a few key deadlines.
Once you’ve confirmed we’re good to go, I’ll send over your contract and an invoice for your deposit. You’ll need to make payment and return your contract by a certain date to secure your booking.
welcome to the hive!
As soon as you’re officially booked in, you’ll receive a gorgeous welcome pack containing everything you could possibly need to complete the design stages of your project. You’ll also be given access to a dedicated area on my website – your Hive. As well as using it to submit any info I need, this is where you’ll keep track of your project and review my design work.
Before we begin, there’s work to do, so make a note of your tasks and any relevant deadlines. I’ll check-in closer to your project start date to see how you’re getting on and schedule a consultation.
Next up, you’ll need to complete my Brand Personality Form – a carefully curated questionnaire I’ve developed over the course of 10 years to ensure I understand your brand perfectly.
The questionnaire explores 20-30 questions (depending on the package you book) and cover everything from why you started to any preferences you may have on the design. Please set aside time to complete this form. I recommend at least an hour.
Once I’ve received your answers, it’s time for your consultation. We’ll chat about everything from understanding your ideal client to the pretty details such as typography and colours. Then the design work begins. YAY!
If you’re a Rise Website Design client, skip to step seven.
On your Project Start Date, I’ll get to work researching, developing, sketching and experimenting before presenting you with inspiration boards. These will showcase what I think will work visually for your brand. You’ll choose the inspiration board(s) you’d like to move forward with, and I’ll make a start on your design concepts.
the brand coming to life
You’ll be presented with two design concepts, each of which will fully showcase a complete brand identity. This will help you visualise, and get excited about, how your new brand could look. You’ll choose your favourite and we’ll make any refinements (if required) before moving on to finalise your full style guide, colours, patterns and textures.
Once these things are in place and you’re bursting with excitement and pride, you’ll be issued your final invoice (or second for Soar bookings). Receipt of payment will release your full logo pack via Dropbox. Your new identity is officially ready to show the world.
If you’re an Elevate client, you can fly the design hive, confident your branding is a true representation of your business. If you’re a Soar client, it’s time to dive into the website process…
First, we’ll take some time to chat about your vision for the new website, covering the technical elements as well as the pretty ones. It’s really important I build you a site that’s functional as well as gorgeous, so we’ll probably talk through your own client experience and day-to-day admin to see if there’s anything your website can do to make running your business a breeze.
I’ll also read through all of your site copy, check over your images, and most importantly, ensure your site map flows beautifully. This is where we figure out how clients will move through your website, and ultimately, how they’ll reach your desired end goal. After that, you can put your feet up and enjoy the ride!
I don’t outsource your website development to anyone. I take care of the entire process which means I work a little differently to other Designers you may have worked with before. Although I do digitally sketch out your website framework for my own purposes, I delve straight into the site development. This means your first peek of your new online home will be a fully functioning website – how exciting! I do this for two reasons:
1. My clients are visual thinkers. They like to see, test, and experience their brand on a real website rather than an imaginary site or by viewing a flat PDF.
2. I’ve been in this design game for 13 years and, brag alert, when my clients are presented with their website, they rarely request anything other than image and design changes. By developing the site first, it cuts down the overall turnaround time and gives you a more seamless experience.
Trust me, it works and you’re going to love it
tweaks & perfections
I truly believe in working collaboratively with my clients. After being presented with your new website, you’ll have three opportunities to request refinements. You’ll provide your feedback via your Hive using my bespoke feedback process, ensuring no stone is left unturned! You’ll be set deadlines for each round of refinements and it’s a good idea to make a note in your schedule and allow plenty of time for previewing your beautiful new website.
Towards the end of the refinements process, I’ll begin to prep for your launch and ensure you have everything in place hosting wise to allow for a smooth transition from my server to your domain.
pour the champagne!
When you’re ready to show-off your new site, I’ll migrate the website to your domain and we’ll put a launch date in place. You’ll be given access to my online video tutorials and post-launch site guidelines. Once the website is live, you’ll receive four weekly emails packed full of hints, tips and advice to help you make the most of your new website.
For the first twelve months after launching, you won’t need to worry about day-to-day site maintenance. I’ll take monthly back-ups and ensure all plugins are up-to-date and running smoothly. The website is yours to do with as you wish, but I’ll always be around should you prefer to hand over updates to me.
"Working with Becky was pure perfection! I felt how much she cared about my business and branding through everything that she did."
Her processes were seamless from making my enquiry all the way through to getting my gorgeous branding. She made everything so easy and I had so much fun at every stage. There were clear timelines, expectations and explanations for everything.
She understood my thoughts and ideas and turned them into exactly what I wanted and needed. I feel so proud to share my branding as it represents me and my business perfectly. I have had great feedback and plenty of compliments.
Can’t recommend her highly enough and hope to work with her again in the future!
"i am absolutely over the moon with my branding & website and I am blown away by the aftercare package she has provided"
I don’t really know where to start here because I’m not sure there are enough positive adjectives to describe her! The whole process from start to finish has been easy, timely and professional. Becky is outstandingly good at communicating with you throughout the process, you always feel well looked after and cared for as a customer. I felt like Becky just knew me and what I was trying to achieve, and really guided me through what would work well and what wouldn’t, she is a wealth of knowledge!
"Working with Becky has boosted my business enormously. Not just through orders but opportunities"
Becky has been incredible from start to finish. Her level of professionalism is second to none. She has looked after my brand as if it was her own. Really nurturing and caring for it. My website is beyond anything I could have imagined. It has boosted my business enormously. Not just through orders but opportunities.
Becky, I am truly grateful for all of your help, patience and hard work
"Becky is a fantastic designer. Your brand to design something that truly reflects your brand."
I love the way Becky works to a very organised project timeline which means you always know when to expect things. I’m so happy with the branding that Becky designed for me and really enjoyed the whole experience.
I’d highly recommend her to anyone looking to re-brand, especially if you’ve been stung before as Becky actually listens to what you want. Becky’s questions at the beginning of the process will help you to create a strong brief for her.
"becky is an absolute delight and an utter genius The process of branding and recreating my website was so easy."
Becky makes everything clear and sets out expectations and deadlines really clearly, so you know where you are with everything and exactly what she needs from you at all times.
She is always bang on time with any deadlines – if she says you’ll have something by a certain date, it’s right there in your inbox exactly when she says it will be. I’m recommending her to anyone who will listen. Thank you so much Becky for being such a star.
the bld ethos
a foundation of:
am i the designer for you?
Because this works best if we’re a perfect match…
With over 13 years’ experience as a Designer, I’ve helped brands of all shapes and sizes, but it’s working with small creative businesses and passionate solopreneurs that sets my heart aflutter.
My clients know good design when they see it and they understand its value. Whether you’re just starting out or a few years in, you’re here because you’re ready to push forward, take a leap and fly. I’ve been where you are, and I know how exciting it is when an email from your dream client lands in your inbox. I want to help make that happen many times over.